Refund policy

At COZORA, we carefully check every product before shipping. Returns and refunds are accepted only if the product arrives damaged or defective. If you receive a damaged product, please request a return within 2 days of delivery. The product must be unused, unworn, and have its original tags and packaging intact. Once the product is received and inspected, an eligible refund or replacement will be provided. Returns for change of mind, incorrect size, or other reasons are not accepted.